International human resource management due to globalization - Free Essay Example

As the globalisation trend advanced, IHRM (International Human Resource Management) plays a critical role in helping companies evaluate the human resource skills /capabilities and possibilities involved in moving to different regions of the world (Luthans, Marsnik and Luthans,1997). The HR (Human Resource) function is to help manage the organisations people as effective as possible based on the organisation business objectives for competitive advantage (Porter, 1990). To be successful in the global marketplace, a need for global mindset is the key source for long-term competitive advantage. The current HR issues faced by PC is illustrated in Appendix A. The HR management in PC HQ did not consult the local HR representative information on local culture, employment aspects, safety, customs and traditions in order to operate in harmony with a local companys procedures which is the root cause of the HR dilemma faced by PC. Looking at the current HR issues that PC is facing, the complexities of operating in different countries and employing people of different nationalities are challenges arising from the internationalisation of business. Also the challenge PC requires to undertake its HR strategies, policies, practices to global level for multinational ventures (Scullion Linehan, 2005). Company characteristic, business strategy and organisational structure are important elements in policy choice for the Flexibility and HRM strategies (Delery and Doty, 1996; Tsui et al., 1995; Mayne et al., 1996; Doorewaard and Meihuizen, 2000). According to Philip Condit (Finan cial Times 1997), as the era move towards globalisation, it is advantageous global companies, workforce, management transform into a global enterprise. A standardized approach to IHRM may put an organisation to disadvantage because cultural differences are ignored rather than built upon. (Adler,1991). Competing demands of global integration and local differentiation are important elements which give rise the need to develop human resources as a source of competitive advantage (Caligiuri and Stroh,1995;Schuler et al.,1993;Taylor et al.,1996). PC required adopting a geocentric approach to IHRM integration to balance between the conflicting priorities of global integration and local responsiveness (Caligiuri and Stroh (1995). GLOBE research confirmed that selected cultural differences strongly influence important ways in which people think about leaders and norms. According to Spence Hayden (1990), the most critical HRM issue for going international is to select and train l ocal managers (see Appendix B) as people is the main source for competitive advantage in international business. It is critical that PC focus on the first seven points of the HRM issues listed in Appendix B to enhance its current HR issues in Germany, France and India for the business expansion. The overall twelve HRM issues are for PC to apply for its going international plan to other Asia countries to build long term business success. The key challenge for PC is to capitalise on the diversity of global workforce without suppressing each other nations desire to maintain their own cultural heritage. Although it is tough, PC have to build, maintain and develop its corporate identity by managing its people on a worldwide basis, local responsiveness by adapting and conforming to the norms and customs of different societies in which PC operate (Laurent, 1986). This will enhance worldwide competitiveness, innovation combined with achievement, consistent across MNE units (Bartlet t and Ghoshal, 1989). According to Schuler and Florkowski (1994), for control purpose, flexible HRM policies and practices at the local level must be balanced with the requirement of MNE to maintain its global set of IHRM policies. Deeper Analysis-HRM issues a) Training and Development As noted in PC case, there is no formal training to consultants after recruited. Failure to train employees can affect the values, beliefs, and assumptions shared by employees to the organisational culture (Bunch, 2007, p. 157). Au and Chong (1993) conclude that failing to incorporate organisational culture in training programmes might lead to total failure in building a successful organisation. Listed below are the ways to determine employees taining needs: In todays highly competitive global business environment, human resources play an important role in developing and sustaining organisation competitive advantage (Brewster, 2002). IHRM has enforced common methods of acquisition of knowledge through hiring and training, distribution of knowledge via training and development, and utilization of knowledge via performance management in an organisation. Training Assessment is used to determine if and what type of training is necessary to acquire skills, knowledge, and imp rovement in order to perform well for the organisation growth and success. (see Appendix C -General Systems Model of Training and Development). Cross cultural training is also critical for international assignments, for managers to be acculturated to other societies value, norms and behaviour. Training is also recognised as an important means for socialisation (Child, 1984; De Meyer, 1991; Derr and Oddou, 1993; Ondrack, 1985). Orientation is where new employee learns the organisational goals, corporate culture, job and to develop realistic expectations. Formal training on the other hand promotes shared values and facilitates network building between headquarters and subsidiaries. Only successful organisation (example: Accenture) will believe/continue to train, develop their employees in order to adapt to the constant change in the dynamic working environment as new technologies develop and emergence of global assignments. (see Appendix D Diagnostic steps in Development Progra mmes) According to Bramley, 2003, extensive training, learning and development are important. Learning organisations (example: Xerox, General Electric) have applied three stages of learning perspective. PC needs to ensure that outstanding talent remain at the forefront of its field in terms of professional expertise and product knowledge gained through training which facilitates learning so that employees can become more effective in carrying out their task. It is essential as people, technology, jobs, and organisations are always evolving. Technology is advancing at a staggering pace. Therefore, it is vital that employees be trained and developed to utilise the latest technology so as to attain the highest levels of productivity. b) International Managers As International business continues to grow intensely, PC must understand the need for highly qualified international managers, a crucial factor in implementing global strategies for business success (Gregersen, Morrison, Black, 1998). Overall International managers need to have effective cross cultural communication, non-judgemental capability, flexibility, empathy (Berrell et al.2002:92). Expatriates A successful expatriate manager must have sound knowledge of technical, functional, cultural, social, and political skills (Bartlett, 1986; Bartlett Ghoshal, 1994; Ghoshal Barlett,1997). The most common factors that determine the expatriates success or failure is illustrated in Appendix E. Expatriate managers that possess an acculturation characteristic will be able to adapt/adopt themselves to any region for international assignment. The key point for international transfer is to initiate, expand and control international operations to ensure various organisational units strive towards achieving organisation common goals which is linked to HQ control aspects. (Edstrà ¶m and Galbraith,1977). Appendix F described why transfer of international managers happen. According to Roessel (1988), the benefits of various functions of international transfers can enhance internationalisation of the MNE, which make it more sustainable in international market. Inpatriates The value of managers with unique local market knowledge can develop a dynamic capability for global assignments. In this manner, inpatriate manager is another option envisioned to build managerial talents which organisations can develop distinct competitive advantage in the market they entered. The inpatriation process is positively related to the global HRM for organisations development of organisational capabilities: quality, low-cost operations, speed learning, innovation and customer focus (Lawler, 1996; Urlich Lake, 1990). The criteria and characteristic of the right candidate for inpatriate managers are similar to the expatriate factors which illustrated in Appendix D. Although HQ prefers the expatriate managers contribution in multicultural management on the stabilisation control aspect for competitive advantage (Dadfer Gustavsson, 1992; Granstrand, Hakanson, Sjolander, 1993), inpatriate managers do play an important part in the bridging role between HQ and the emerging market that the organisation wish to penetrate (Harvey et al., 1999b,c,d). Inpatriate managers, as substitutes and complements of expatriates, can provide accurate advice on adaptation of technical dimensions of HR processes (recruitment criteria, compensation, appraisals, training and development of host country nationals). Inpatriate managers also act as a mentor to calibre managers from host country nations to insure a succession plan when new inpatriate managers are moved into the home country organisation. If PC would to consider inpatriate manager option, it has undertaken the step in developing a multicultural strategic leadership capability, developing a global learning organisation to compete effectively in a globalised world (Aguirre, 1997; Hofstede, 1980, 1984; McBride, 1992; McMillen, Baker, White, 1997; Nemetz Christensen, 1996; Reynolds, 1997). Statement to the Board of Paine Co (PC) Core Components of HR Strategy IHRM policies and practices are influenced by the organisations structure, strategy, its institutional and cultural environments (Ngo et al., 1998; Schuler and Rogovsky, 1998; Schuler et al., 2002; Sparrow et al., 2004). For management consulting multinationals, definition of HRM policies at international level should be followed by a more standardised local implementation (Boxall and Steeneveld (1999). At the same time, applying the right kind of policies and practices was a condition of ongoing viability, the success to implement HR policies and practices synergistically constitute the basis for competitive advantage. IT consultancy firm, like PC depends highly on qualified and specialised professionals to offer services based on their creativity and intellectual work. This profession requires versatility, adaptability and constant learning due to its ever evolving job nature (Starbuck, 1992; Ram, 1999; Ka ¨rreman, 2002). In this case, PC should look at the nee d for highly qualified multicultural workforce as a means to build managerial talents, develop organisations competitiveness in the market it enter. Furthermore, global competition has caused organisations to be more conscious of cost and productivity. Therefore, HRM strategies must reflect clearly the organisations strategy people, profit and overall effectiveness in managing an increasing diverse workforce to compete in an increasingly complex, competitive world. (see Appendix G -Important Factors /Requirement in HRM). According to Sparrow 1998, recognising organisations need for multiple and parallel flexibilities especially in a time of increasing international competition and technological change is vital (Atkinson, 1987; Tsui et al., 1995). The proposed core components of HR strategy that PC should apply is highlighted in Appendix H, taking into consideration the difference in nationality, culture and institutional factors, to enhance its organisation performance and build long-term competitive advantage. Notes to the Core Components Based on Best Practice HRM, staffing need to be highly selective, performance regularly and systematically assessed, teamwork orientated, autonomy and responsibility were encouraged (Huselid, 1995; MacDuffie, 1995; Delery and Doty, 1996). With the growth of PC business internationally, PC needs appropriate information to develop its HRM policies and practices through comparing cross-national dimension on an international perspective (Brewster et al., 1996; Clark et al., 1999; Kochan, Dyer, Batt, 1992), a business strategy to develop bigger market share one step ahead of its competitors. Cross-national HRM policies and practices are also influenced by both culture-bound variables such as national and organisational culture, institutions, industrial sector dynamics and culture-free variables such as age, size, nature, and life cycle stages of organisation (Brewster, 1995; Hofstede, 1993; Jackson Schuler, 1995; Sparrow, 1995). The degree and direction of influence of these fac tors varies from region to region (Jackson Schuler, 1995; Locke Thelen, 1995). Creating a global corporate culture requires a geocentric mindset, drawing upon cultural capabilities that exist across the global operations and incorporating diverse cultural values and practices. Understanding HRM roles/strategies requires a contextual approach, underlining the importance of taking the institutional context into account (Paauwe, 2004). The table below shows the factors determining cross culture HRM practices. A detailed list of the subcomponents factors/variables in determining cross-national HRM is listed in Appendix I. The strategic importance of a unique, specific and valuable human capital for knowledge-intensive firm like PC would suggest a preference for employment internalisation (Matusik and Hill, 1998; Lepak and Snell, 1999). PC must actively seek creative destruction of its existing competencies to retain competitive advantage in the marketplace (Schumpter, 1934 ,1942) via an adequate HRM policies and practices. The organisational competitiveness of PC will depends on its strength/capacity to shape a unique set of resources where competitors find it hard to copy, which mobilized with the help of developed organisational and managerial systems that provide the organisation with a series of distinctive capacities that allow to generate long-term sustainable income (Fernà ¡ndez Rodrà ­guez, 1995). The process of continuous learning and modification of resource bundles for efficiency and effectiveness of strategies contribute to development of the organisations dynamic capabilities (global management capabilities difficult to imitate) to gain/sustain competitive advantage. (Teece,1988; Teece, Pisano Shuen, 1997). According to Barney (1991), if resources meet the following elements, the firm earns a unique strategy profile which assist for international expansion. On the other hand, Behavioural Theory is based on the assumption th at different strategies require different behaviours, attitudes and capabilities in workers (Schuler, 1987). According to this theory, HR practices do influence workers behaviour which results in improvements of organisational performance (Lawler,1986; Huselid, 1995; Becker, Huselid, Pickus Spratt, 1997; Guest, 1997;Appelbaum et al., 2000; Takeuchi, 2003). This implies PC must implement a set of personnel practices consistent with the organisations business strategy to build its international presence successfully (see below). When workers have positive perceptions, this will increase their work commitment with the organisation, degree of involvement and their level of working satisfaction, which results in better performance for PC and talented workers can be retained for future prospect. Developing a systematic approach of HR policies and practices consistent with business strategy can assist in the integration of business competitive advantage, where every possible s ource of competitive advantage need to be identified/utilised in facilitating the learning and knowledge transfer processes across units (Schuler et al. (1993:427). A high performance work system (HPWS) practices is perceived by employees as organisations commitment (Batt, 2002). [see Appendix J] Definitely with HPWS implemented in PC, it will be able to develop talented, motivated employees to meet organisations objective to achieve competitive advantage in the international arena (McDuffie (1995). By developing the necessary skills, knowledge and increasing motivation of employee contribution, PC can reflect the opportunities to realize economies of scale at the international level. With the rapid evolving technologies, this encourages PC to engage in innovation and continuous learning across its operation. According to Wright Snell (1991), a successful organisation should have motivated workers who are involved in the achievement of organisational objectives. Manager s are responsible to create a more positive working environment where employees can flourish and increase their feelings of wellbeing at work (Tehrani et al., 2007). Line managers are also responsible to deliver the HR practices and to ensure that the perception of support, trust, fairness and consistency are maintained amongst employees. The biggest mistake unsuccessful global organisations make is to assume that there is one best way to structure HRM policies and practices. Trying to apply HRM principles that work well in one environment may not lead to the same level of degree of success in another. Challenges Globalisation competition has become so intensify, HRM professionals require to optimise the skills, talent, creativity of every employee more effectively. Failure to do so will probably mean the organisation cannot compete in the flat world. Every aspect of HRM strategic can be influenced by cultural differences in one or more dimensions. Therefore, PC needs to understand the cultural differences and ensuring HRM and cultural orientation of workers are coincide with one another without sacrificing efficiency. Conclusion To be successful in the international marketplace, PC must ensure HR policies are fit with strategic international plan of the organisation and with the work-related values of foreign culture due to cross-national interaction. Total word count=2,593

Violent Video Games Cause Aggression in Violent Video...

Video games have become such a huge popular form of media as they are enjoyed by every people from all age. They can be seen as indispensable sources of entertainment for kids and teenagers, serve as the relaxing and joyful time after working hard. However, why does video game become such a controversial thing and why have many scholars begun to study both the negative and positive side of video games, especially violent video games? After a long time of studying overall the controversy, many scholars say that violent video games indeed can make players have violent thinking and aggressive behavior. Therefore, the violent video games should be regulated in producing and purchasing for kids and adolescents. Of course, have fun with healthy†¦show more content†¦Such coincidence that many shooters were a fan of violent video games before proved the negative impact of violent video games to the youth generation and made many scholars began to study the truth behind the whole controversy. It might be claimed by some scholars and game players that the statement about gaming is unhealthy and can lead to violence is unproven. â€Å"The author examines the lack of scientific validity of the studies that insist upon a correlation between violence and video games† (Radford, 2005, p.3). The scholar said that those conclusions about the connection between video games and violence that several researchers had found were just tentative. The studies of researchers were accused for being biased in seeking evidence of the video games’ negative side. However, this argument is no longer correct as one of the most reliable studies proved the strong relationship between enjoying violent video games and the increasing in desensitization, aggressive thoughts and behaviors among young people (Bickham, 2006). In this study of Dr. Craig A. Anderson of Iowa State University in Ames, he and his colleagues looked at whether children and teenagers with playing violent video game habits could engage in aggressive behaviors three to six month later. The result of the study is children and teenagers with the stronger intensity of playing violent games did become more aggressive than their peer with the less playing. ToShow MoreRelatedThe Truth About Video Games1124 Words   |  5 Pagesdeveloped rapidly, video games have become more realistic in terms of violence. These games and systems have reached second in demand in the media industry following television (Rottenberg et al. 30). The human species is an inherently violent species in this generation. When we play video games for extended hours at a time, the game removes us from reality into a new dream world killing and fighting monsters, enemies, and villains. Most humans believe video games do not cause violence; however,Read MoreEssay on Video Game Violence1599 Words   |  7 Pagesimmoral for children to take part in. However, a child making a character in a video game ruthlessly rape, beat, and kill another character has been deemed acceptable as long as said child is of a certain age. Video games are prominent in everyday life. Children as young as two are starting off playing basic video games to learn their ABC’s and 123’s. The problem is as children get older they are influenced by the video games they play and most of the video games in today’s society are violent and goryRead MoreDoes Violence Affect Children?1384 Words   |  6 Pages20 April 2016 Does Violence in Media Affect Children? Violence is an increasing problem in today’s society. An act of violence can hold major consequences for society. With increased access to firearms and explosives in today’s society, it is important to know what exactly can cause a child to become violent in the present and later on in his or her life. Many variables are involved when children are growing up that may lead them to become more violent. These variables are poverty, family psychopathologyRead MoreViolent Video Games Should Not Be Banned1170 Words   |  5 Pages2014 Violent Video Games Should Not be Banned Violent acts committed by children seem to occur on a monthly basis. What is to blame for this trend? Many people try to find, what they would believe to be, a likely source for the violence once. Some people turn to violent video games as the reason why violent acts occur amongst children. Some would even argue, that violent video games in general should be banned. Violent video games should not be banned because they do not cause violent behaviorsRead MoreMultimedia Violence : A Grave Threat Of Teens Of The New Generation. Craig A. Anderson1585 Words   |  7 PagesIowa State University, commented on multimedia violence saying, â€Å"Exposing children and adolescents (or ‘youth’) to violent visual media increases the likelihood that they will engage in physical aggression against another person. By ‘physical aggression’ we mean behavior that is intended to harm another person physically, such as hitting with a fist or some object. A single brief exp osure to violent media can increase aggression in the immediate situation. The repeated exposure leads to general increasesRead MoreThe Pros And Cons Of Violent Video Games1534 Words   |  7 Pagescreation of violent video games. But, we can prevent the distribution of these disturbing games to children, where their effects can be negative.† (Kohl, Herb). Violent video games have been blamed for children poor school performance, mental development, and aggressive behavior; there are many studies conducted by different psychologists and experts in the area, and they came up with different results. Most people and studies believe that children are the primary victim of violent video games, and peopleRead MoreViolence in Television, Movies, and Video Games Should Not Be Censored1653 Words   |  7 PagesVIOLENCE IN TELEVISION, MOVIES, AND VIDEO GAMES SHOULD NOT BE CENSORED Television, movies, and video games have a great influence on the minds of todays youth. But, what exactly are the effects of such an influence? Certain people have exaggerated the effects that these media have on todays youth. Many people, including government officials, have singled out these three media sources as the cause of some types of violence simply because it is an easy target for laying the blame. The truth isRead MoreMedia Kids Essay1262 Words   |  6 PagesIt has been said that children are like sponges when it comes to attaining knowledge. This is true whether they are learning to speak or how to show emotion. The violence and risky behaviors as depicted on TV can have a profound effect on a young developing mind. It is well known that the first two years of life is when the brain undergoes critical development phases. During this time it is important that kids develop an accurate perception of the world they are growing up in. Over consumption ofRead MoreGames Being The Blame Of Violence2459 Words   |  10 Pages A third example of games being the blame of violence was the case of Adam Lanza. On 14 December 2012, he committed the Sandy Hook Elementary School shooting, after which the first reports from media misidentified the shooter as his brother, Ryan Lanza. On Facebook Ryan had liked the ‘Mass Effect’ page which lead to an internet frenzy immediately launched at the page, dubbing the developes as â€Å"child killers.† After the error had been discovered that it was really Adam to blame, news stories jumpedRead MoreVideo Games And Its Effects On Society961 Words   |  4 PagesVideo games have been the subject of objections, controversies and censorship because of depictions of violence, sexual themes, alcohol, tobacco, drugs, propaganda, profanity and advertisements. Critics of video games include parents groups, politicians, religious groups, scientists and other advocacy groups. Sarah Smith, author of Children, Cinema and Censorship : From Dracula to the Dead End K ids, claims that comic books, rock music, computers and video games, all have been cited as threats to

With Funny Quotes, Selfie Addiction May Not Be Such a Bad Thing

If you havent already joined the selfie brigade, you are missing something. Even as we speak, selfies are being clicked and uploaded on every possible social networking sites such as Facebook, Twitter, Instagram, and Tumblr. According to some surveys, over 1 million selfies are uploaded each day! And the number will continue to increase, as more and more people get tech savvy. Who Are These People  That Are Clicking Selfies? Who isnt? Right from your neighbor to Michelle Obama, to the Pope... everyone is clicking selfies. And why wouldnt they? It is fun to pout and pose in front of a camera, and show your flattering side without being self-conscious. With the availability of various apps in the market, you can enhance your appearance to give Angelina Jolie or Daniel Craig a run for their money. Selfie addicts often go through great pains to get the picture perfect. Many take multiple pictures until they zero in on the right one. Some go to the extent of clicking over a hundred images until they get the right pout. Selfies Are Not Just to Pout and Shoot; They Make a Statement I wonder what would Freud have to say about this new self-obsession that has caught on. Is this a narcissistic trend? To a conservative thinker, it might very well seem like a bit of self-obsession. While old school preaches humility, the new generation wants to flaunt and flash with  abandon. The youth has higher self-awareness, and they dont bury their head in the sand. On the contrary, selfies are the right instrument to make a statement. You can portray yourself in various avatars. Selfie Culture May Not Be So Bad After All Are you worried that your teenage son is growing up to be a selfie addict? Do you worry that this overbearing trend of exhibitionism  is eroding social values? Well, lets get real. This is the age of information technology, where you communicate in split seconds. Even as you read this, millions of  bytes of data are being exchanged, ideas germinated, trends created, and new business plans chalked out. Should we not board this gravy train? That said, selfies are a reflection of the changing times. Selfies document the phases of a persons life. Its like keeping an online picture book; except that you allow the world to have access to it. If selfies are created aesthetically, they can tell a story. How to Crack People Up With Your Selfies Nobody wants their selfie to go unnoticed. While going topless may not be your best bet to grab eyeballs, you can try something else instead. The next time you post your duck face, splash a funny quote right across the image. Now, youve got a winner! Who wouldnt want to smile at your selfie when they see your devil-may-care attitude? These funny quotes for selfies are just a beginning. As you get better at this game, you can create your own funny selfie quotes. You can also create cool profile quotes with your selfies. Cute profile quotes will make your selfies  popular. My formula for success is rise early, work late, and strike oil.

Human Resources Management Essays - 1699 Words

People are biggest asset for every organization and, therefore, to draw, motivate, and preserve the most skilled employees and assign them to jobs for which they are exceptionally well suited is a responsible job for human resource. Therefore, human resources management is done in all type of organizations. Profound management of people is equally indispensable in success of organizations as the sound management of production, finance, and other operations. The human resource management field postulates the infinite diversity of people and their dynamics (McKenzie Traynor, 2002). To get into this career field, one must have the required education degree by completing many different courses, and have the experience along with skills and†¦show more content†¦These degrees require candidates to have more training and knowledge of the human resource aspects; therefore, organization see candidates with a higher degree as more qualify and beneficial prospects to their company. A Bachelor’s degree or above, will give aspirant better job opportunities and qualify them for more broad ranges of positions, from hospital human resource management to training managers. For advanced positions in a large corporation’s HR department, or for the position that involved in developing human resources policy, aspirant would best acquire a Master’s degree or PhD. To obtain the desired education degree for the human resource career field, human resource management students must learn and complete various subjects during the education program as they would need to employ various skills in their practical life. Candidates studying the Human Resource Management discipline gain an insight into courses like Employee Compensation Management, Perspectives of Management Labor welfare, and Organizational Behavior (R. Palaciso, personal interview, 18 July 2010). The Employee Compensation Management course provides an analysis of the techniques and principles us ed to develop and instigate direct and indirect compensation programs and reward systems that are cost-effective. This course teaches students, as human resource, to attain and draw a highlyShow MoreRelatedHuman Resources Management : Human Resource Management1140 Words   |  5 Pagesa business efficiently? Human Resource Management (HRM). Human Resources is the solid foundation that practically oversees the entire organization, whether its managing employees to surveilling the progress of every single department. There are six principle functions that Human Resource take into account: employee relations, recruitment, compliance, compensation and benefits, training and development, and safety (policies/regulations). Over time Human Resource Management has taken a new role intoRead MoreHuman Resources Management And Human Resource Management2123 Words   |  9 PagesIntroduction The study of human resource management becomes a major topic of the science of management at the beginning of 20th century and keeps attracting researchers’ attention (Merkle, 1980). The new models of human resource management derive from the advance of management theories and the accumulation of practices and experiences. With the development of global economy, the economic situation of each country deeply affects the world and becomes closely connected. In addition, the needs of customersRead MoreHuman Resources Management : Human Resource Management1138 Words   |  5 PagesHuman Resources Management Hilti continues to grasp on success and expand globally, but their path weren’t always well defined. The company began in 1941 and historically they’ve kept to traditional strategies when it came to recognizing human resource requirements. In the early 2000’s, the company established a new set initiatives, aimed at doubling revenue and operating profits. Hilti also recognized that this type of growth would require invigorating ideas to employ human resourcing requirementsRead MoreHuman Resource Management And Human Resources Management941 Words   |  4 PagesHuman Resources Management is one of the most important aspects of any organization, whether it be non-profit, not for profit, or profit. Human Resources Management is what makes it possible for a manager to be able to focus on their work and tasks at hand and not have to deal with lots of unneeded interpersonal activities. They are in charge of correctly evaluating the candidates that the managers will have to work with for the duration of the candidate’s stay. They are responsible for makingRead MoreHuman Resources Management : Human Resource Management835 Words   |  4 PagesHuman Resource Management â€Å"They humanize the brand and help workforce communities thrive† (Who). A human resource management position may be the job for you. Every business and enterprise has a human resource manager, including Starbucks, Disney and even Apple. This job includes planning and coordination, organization, consulting employees and to oversee the work and employees. All the schooling and stress that comes along with this occupation pays off in the end with an enjoyable job. HumanRead MoreHuman Resources Management : Human Resource Management1398 Words   |  6 Pages Human Resource Management Overview Tanya Phillips Dr. Andrea Scott, PhD HSA 320, Strayer University October 31, 2016 Human Resources Management Overview Human resources (HR) is the different kinds of clinical and nonclinical responsibilities for public and individual health involvement. The benefits and performance the system can deliver depends upon the knowledge, skills and motivation of those responsible for providing health services. Human resource managers don’t directlyRead MoreHuman Resources Management : Human Resource Management2534 Words   |  11 PagesIn most cases managers look at human resource management as an expense to a company rather than a source of benefit to the company however, research has proved that human resource management practices can be of greater value. Valuable decisions such as whom to recruit, what package to offer, the training necessary for the new recruits and how to assess employee performance directly affects the employee motivation and as such do affect the ability of the employee to provide products which the consumersRead MoreHuman Resources Management : Human Resource Management95 8 Words   |  4 PagesHuman Resource Management Overview As we all know when it comes to every business and organization that is out there, they all need help from Human Resources to continue to help the company grow. What is human resource management? Well Human Resource Management is the overall process that deals with how Human Resources manages their employees as well as different issues that can come across within the organization. Human Resource Management are in charge of different tasks including recruiting asRead MoreHuman Resources Management : Human Resource Management820 Words   |  4 PagesHuman Resources Management Proper Planning is one of the most important aspects of human resource management. Without proper execution of plans, the particular needs of an organization that are the responsibility of human resources will not be reached, and therefore, will fall short of what is necessary for meeting the goals of an organization (DeCenzo, Robbins Verhulst 2013).There are many facets a human resource manager must be familiar with in order to run an organization. The functions of humanRead MoreHuman Resource Management : Human Resources Management1264 Words   |  6 Pagesand research with my family, I decided to go into human resource management, specifically in a hospital. Many people questioned and often said â€Å"Why human resource management?† My answer, I chose human resource managers because I believe they are a vital part of a hospitals success. They make the plans, they direct the staff and they coordinate how people work together and where they need to be. Throughout this paper , I will describe human resource managers- what they do, what are the requirements

Short Story - 721 Words

â€Å"We’ll need a couple of blankets.† Chase told Sylvester. â€Å"We do?† He questioned. â€Å"Yea, we are about to leave town!† â€Å"We are?† He questioned again. â€Å"Atlanta.† â€Å"And how do we get there?† Sylvester asked. Chase evaded the question. â€Å"When we leave here, were going to that abandoned Goodyear Tire building across from the park! Sylvester wanted to hear more. We sneak in the building. Steal a few blankets from the tramps that live there while they are out, running around looking for food!† â€Å"What if someones there?† â€Å"Well,† Chase heaved in a deep breath, stared at Sylvester and said. Well have to deal with it as we go!† â€Å"Deal with it?† Sylvester asked. â€Å"You arent gonna cop-out on me are you?† Not wanting to look cowardly, he told Chase.†¦show more content†¦He stepped around Chase, grabbed some blankets, shook them out, rolled them up and they left. When they reached the plywood board downstairs, they heard some men outside talking. Chase grabbed Sylvester by the hand and led him in the dark to one of the building support pillars that extended out from the wall. He put his back to the wall and he saw Sylvester doing the same to hide from view. The plywood board moved away. Sylvester tensed up. Chase tensed up. Sunlight showed up the lifts. A man came in, wearing loose clothes. He took advantage of the light and moved swiftly over the lifts to the steps. Two more men came in, their voices slurred. They both heard the board dragging across the floor and it was dark again. Two men went carefully where they stepped to the steps. Chase came from behind the pillar with Sylvester and they went quietly to the plywood board and waited for the last two men to get up stairs. â€Å"Hey, some motherfucker was in here!† The man up-stairs hollered. The two men going up the steps hurried to get inside the room. â€Å"What they take?† One asked. Chase moved the plywood board aside just a little and he, and Sylvester snuck out with the blankets. He put the board back, and they walked fast to the next corner, turned, and went towards downtown. â€Å"Shouldnt we be going the other way? Sylvester warned. They can see us with these blankets if they come out!† â€Å"A chance we have to take!† Chase told him. Was he up to fighting those menShow MoreRelatedshort story1018 Words   |  5 Pagesï » ¿Short Stories:  Ã‚  Characteristics †¢Short  - Can usually be read in one sitting. †¢Concise:  Ã‚  Information offered in the story is relevant to the tale being told.  Ã‚  This is unlike a novel, where the story can diverge from the main plot †¢Usually tries to leave behind a  single impression  or effect.  Ã‚  Usually, though not always built around one character, place, idea, or act. †¢Because they are concise, writers depend on the reader bringing  personal experiences  and  prior knowledge  to the story. 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Second Language Learning Story Telling

Question: Describe about the Second Language Learning for Story Telling. Answer: 1. Story telling is an interesting procedure to engross every individual in the activity. It can be taken to develop a better speaking and listening skills in students. It helps in enhancing understanding skills in students coming from different cultures. Student coming from non-English countries faces problem in speaking and understanding English. It causes a major problem while accommodating in a different culture. In the given case study there are student from the different cultural background who are facing problem in speaking and writing English language. It is recommended to involve them in a playful activity to help them in understanding the foreign language. Speaking English is difficult for those who are using their native language since childhood. The problems need to be dealt efficiently with a group involvement. The following activity can be helpful for the students to understand English in a playful manner: Firstly divide the group in 3. Name each team as Team A, Team B, Team C. Every team has to appoint a team leader who will keep a record in his diary. The leader has the responsibility to keep a record of individual activity in the group. Group Activity helps in creating mutual cooperation. Secondly make them sit in a circle and begin with a story telling by adding short sentence which makes complete sense. For every correct sentence each team will receive 5 points. Student has to add a sentence relevant to the previous one. She/he must speak the sentence very loud. Participation of every student is compulsory in the activity. The story telling will continue until it makes a logical conclusion. The topic has to be chosen by the instructor. It is suggested to choose a general topic so that every student can participate equally. Instructor must try to take an interesting topic to keep interest of every participant in the activity. At an initial stage instructor should choose an easy topic. Focus must be paid on common topic like global warming, environment; etc. Instructor must take mutual assent from every individual in the group regarding the topic. This assessment would help in building confidence in every student. Every sentence should be relevant to the previous one. Moreover teams should build on the sentence before it is received. Team can discuss among each other before confirming it. Each team will get 15 seconds to frame an appropriate sentence. The team has an option to pass it to other. In case of an inappropriate and illogical sentence 5 point will be deducted from the team score. In case if the previous team made a mistake, the other team can correct it. An extra point will be awarded to the other team in such a case. For every passed sentence the other team will get bonus points. It is advised to student that they equally participate. The instructor will keep the record of whole activity in his diary. The group activity will allow the students to think widely. The goal of the activity is to create a logical story. The instructor can record the whole procedure to keep a track on the story. They have an option to hold a picture while making sentences. This group activity will help the student to develop a comprehensive listening and speaking skills. It will develop a better understanding among the students while listening closely to each other. This activity will help students to critically examine their knowledge. This activity will ensure better understanding among the students. Story telling is an interesting way to ensure continuous learning in the group. It should involve only generic topic of individual interest. The group activity requires only 20 minutes. These activities should be carried out on a regular basis to nurture the skills in students. For example Global Warming is a big global and social issue. Instructor must find a topic which is simple and requires basic knowledge. Student awareness is important to achieve equal participation. These tasks will help the student in developing the skills in an easy and simple manner. It will keep every individual interest which will help in accomplishing the task. This is a short exercise which will help student to grow while learning in a healthy atmosphere. Story telling is a most appropriate activity carried in schools at a kindergarten level. However it can be used by developing basic understanding in those students who cannot understand English properly. It is an easy an amicable way to build efficiency among the students. People from foreign country are facing trouble in English speaking and listening. The ESL helps in motivating students in an easy manner to develop better skills which will help them to grow. This activity has multiple benefits which will help both the instructor and the student. The activity has aim to attract maximum attention of the students. Instructor should carry such activity on a daily basis. It will hold everyones interest in the activity. Group activities are important to build a healthy atmosphere in an institution. Everyone come across various issues while learning a second language. This process will help students in achieving the desired result 2. An instructor can adopt various activities which can help in developing an interactive atmosphere in the institution. He should focus on developing those skills which would help students to grasp the information in an easy manner. These games help in managing a high level of energy in a group (Brantmeier.2009). There is no ideal age to learn a second language. In a competitive environment it has become important to adopt the changes which are taking place in the surroundings. Language is an important medium to interact with each other. Every region has its own language to communicate thoughts. It plays an important role to forward our views regarding any purpose. Regional diversity has led to communication issues. There are thousands of languages which are spoken at different places. For the purpose the world has accepted a common language English which is used by everyone around the world to communicate his/her views. Student from non-English countries faces problem in understanding it (Cook.2016). Cultural diversity is the reason behind vast gap in between people and their behavior. Moreover language plays a crucial role in assimilating the ideas of different people under one roof. There is a necessity to inculcate an attractive group activity in the institution. This will help the studen ts from the non-English background to develop a better understanding in a playful manner. Story telling can be taken as an activity to involve every individual in the group to serve the purpose. The sole purpose of the activity is learning through fun. It will help in eliminating the issues which a person faces while communicating his ideas. Learning a second language is not a day procedure, it involves daily commitment and continuous hard work (Randall.2007). One should always engage himself in practicing a second language to develop good skills. It is obvious that a person will make error in the beginning. One should learn from his mistakes. Learning a second language is not a herculean task although a commitment is appreciated while focusing over it (Myles Mitchell.2014). Initial grammatical mistakes should be ignored while learning a new language. Continuous motivation is necessary to achieve the desired result. It is very difficult for an individual to develop a good understanding of the language (Ellis.2009). The Natural approach towards the language acquisition is based on the karashans monitor model. This theory focus on the natural acquisition of language. This process helps in acquiring a second language in a decent easy manner. There are various points which need to be kept in mind while earning a language competency. It is essential for a person to develop a grammatical competency. Sociolinguistic competency is recommended to be used as per the audience and the purpose behind it. The strategic goal behind learning new language is to meet communicative goals. Second language learning involves both written and spoken competency. One needs to focus on building a desired framework to achieve the result. Second language competency can be attained through regular activities undertaken by the institution. More focus need to be given while strategic enforcement of activities carried at the place. Both individual and the institution must set a goal to attain the desired result. People are exposed to new language at the workplace or at any other place of interaction. Schools are more focused on providing instruction in the native language. Less focus is been given to a foreign language .It is mostly seen that the children in the school learning through interaction outside the school. Various institutions are focusing on systematic learning of the foreign language by presenting the problem step-wise. A learner is exposed to several different kinds of languages. The errors are rarely corrected as people around are seldom interested in correcting him. Second language is taught to the foreign student. It is essential to focus on the language instead of the content. Instructors should be focused on ensuring vocabulary and grammatical target (Mantero.2007). Story telling is an activity carried out to learn English in a playful manner. The activity is carried by the students to adapt the new language. English is an essential language which is adopted by the world as a common mode of interaction. Story telling is a simple activity which will help people to learn the language easily. Global interaction has created an urgency to learn a second language. It helps in easy interaction while making trade relations. There are many countries in the world which are using their native language while communicating with each other. Hence there is a necessity to learn while focusing on the activity. It is a very easy activity which builds interest of each individual in the group (Nakata.2006). Learning in a fun manner creates attention of every individual in the group. A study says learning in a playful manner holds interest of every person and it helps in individual growth. Oral recitation of story holds attention of every individual in the group and creates better understanding. It gives ample of exposure and enhances confidence of an individual. It is a procedural manner where a person builds competency sequentially. At an initial level the person is allowed to make short sentences. The level of the activity can be increased slowly and gradually. Involving group activity promotes the concept of mutual help which creates an amicable environment within the organization (Gonzalez.2004). Motivation is an important tool while learning a new language. It is held that motivation is the reason behind the success of a new language. It is an incentive to learn a second language outside the classroom. Inadequate motivation can lead to failure while learning the second language. As per Zoltan Dornyei, the second language learning has three phases which are the social psychology period, the cognitive situated period, finally the process oriented period. Language is learned in a systematic procedure. Different phases depict the psychology of an individual while going through the transitions. Second language learning is different from leaning a new subject as it is connected with cultural disposition and identity. For example people in China are more curious to learn English to pass various foreign language examinations. It provides them with a chance to interact with the westerners. There are two type of motivational; theories which are attached with the individual conduct (i. e. intrinsic and extrinsic). Intrinsic is regarded as the motivation from inside whereas extrinsic motivation is regarded as the motivation from outside. There can be any reason behind the external motivation. People understand the importance of learning a second language. The global atmosphere has caused multiple changes around the world. There are at time necessities to undergo complete transition to adopt the changes which are developing around the world. Various scholars have proposed different theories regarding the second language learning. A teacher plays a crucial role while motivating students. But traditional teaching techniques are hindering the whole procedure of learning a new language. New techniques need to be evolved to accept the challenges one faces while adopting the changes (Lange Paige.2003). Semantic theory is regarding understanding the meaning of the language. There are various types of meanings like lexical, semantic and pragmatic. This contributes in better understanding of the language under different circumstances. Lexical is regarding the meaning which is stored behind the word. Grammatical meaning is understood while assimilating the actual meaning of the sentence. Semantic meaning is related to word mentioned. Pragmatic meaning deals with the context behind the sentence. Semantic theory are universal applicable while learning a new language. Socio-cultural theory deals with the cultural integration taking place around the world. The notion behind this theory is social benefit (Muoz.2012). Universal grammar is an approach which is used while setting the correct parameters in term of the second language. This theory provides with a natural phenomenon while understanding a new language. The short coming behind this theory is that it doesnt deal with the psychological processes which are involved while learning a new language. Input hypothesis theory collects the information from the target language only. The target language is considered as an input. The whole procedure is understood as a procedure while developing the understanding of the language. There are various models which have helped in understanding the second language in different atmosphere. These theories have universal applicability. They can be applied in every situation. Second language theories are applied by the instructor while developing the learning procedure (Mc Caul.2016). The Input Processing Approachhelps the student in acquiring the vocabulary based learning. a student acquires information from t he dictionary to find the actual meaning of the language while using it. Group activities are prepared by the scholars to involve participation of each individual in the learning procedure. Interactionist theory focuses on deriving the language skill through the social interaction. Human being learn from their surroundings. It help them to evolve and grasp the external environment. Interactive learning is necessary to be developed to meet the purpose behind the activity. An effective and efficient plan is necessary to promote the interest of each individual involved in the activity. Various academicians have developed systematic plans to inculcate learning in the regular procedure. Languages can be taught at any place whether under a formal setting or an informal place. It develops in a sequential manner while meeting the requirements which are aligned with an activity. Basic interpersonal communication skills are required while managing the learning procedure (The Five Principles of Effective Second Language Acquisition.2016). Classroom learning plays a vital role at an initial stage. Students are given elementary information which helps them to build the basic understanding. Most of the foreign countries consider English as a secondary language. People living in those countries faces problem in speaking and writing English. Elementary knowledge helps in developing the basic understanding of the subject. Under such a situation it is recommended to start developing the basic skills. Activity based learning is an interactive technique which develop interest of each individual involved in the activity. Group involvement is necessary for developing the skills required for the second language. It is required that an individual practice the language outside the classroom. The true test regarding the learning takes place outside the classroom. A student faces real life situations which helps him to develop second language. This will help in developing better interpersonal skills (Freeman.2000). Course structure should be developed keeping in mind the different level. At an early stage instructor should focus on developing the basic skills. The instructor should focus on upgrading the course structure with the passage of time. It will help to develop a better understanding related to the subject. Vocabulary enhancement exercise is essential while choosing the words in future related to the topic. There are various skills which are aligned with the course while acquiring the knowledge of a second language. Students come across many problems while learning a new language. It may be due to the difficulty level or the course structure. It is the responsibility of the teacher to develop a structure as per the needs of the students. Students should practice with each other. This will help in developing a better understanding which will help users to retrieve a good result in future. Various theories have helped in managing a better understanding among the students. These theories have mutually helped the instructor and the students in developing a better understanding. Numerous academicians have given theories like the Acquisition Learning Hypothesis, the Natural Order Hypothesis, the Monitor Hypothesis, The Input Hypothesis, the Effective Filter Hypothesis. These theories have helped the instructor in understanding the problems a student come across while managing the psychological issues. These activity based theory has helped students in developing the students interest in the subject. Changes are hard to be accepted due to external diversity. Under such an environment it is recommended to develop a technique to engross the interest of each individual into the activity. Theories are applied as per the interest of the students and the circumstances. A teacher has plenty responsibilities to deal with the issues faced by the students. Outer responsibility need to be given equal attention while dealing with the problems which are faced by the students. There are various activities which help in learning a second language. These days various organizations are forcing the employees to learn a new language. It helps in developing trade relationship with those living in the other countries. Introducing various activities at the learning institution helps in engrossing interest of every individual. These second language learning helps the student in meeting the international standards in a playful manner. Different institutions have introduced different types of activities to hold attention of every individual. The instructor has to incorporate various theories to develop a better learning experience. Second language learning is not a difficult procedure if carried out in a systematic manner. However it is suggested that the playful activities help in gripping individual interest. Class-room based learning is monotonous and hurdles the overall growth of an individual. It is recommended to the instructor that he should incorporate a syst ematic procedure which would help in overall improvement of the student. This activity has an everlasting effect on the mental growth of a student. These activities are helpful for the future growth of an individual while keeping in mind the current status of the student. Every culture propagates their local language at an elementary level hence English is given a status of secondary language. Learning can be induced in a playful manner through a better planning procedure. References Brantmeier, C.2009. Crossing Languages and Research Methods: Analyses of Adult Foreign Language Reading. IAP Cook, V.2016. Second Language Learning and Language Teaching: Fifth Edition. Routledge Dodigovic, M.2005. Artificial Intelligence in Second Language Learning: Raising Error Awareness. Multilingual Matters Ellis, R.2009. Implicit and Explicit Knowledge in Second Language Learning, Testing and Teaching. Multilingual Matters Freeman, D.2000. Techniques and Principles in Language Teaching. Oxford University Press Gonzalez, V.2004. Second Language Learning: Cultural Adaptation Processes in International Graduate Students in U.S. Universities. University Press of America Lange, D Paige, R.2003. Culture as the Core: Perspectives on Culture in Second Language Learning. IAP Mantero, M.2007. Identity and Second Language Learning: Culture, Inquiry, and Dialogic Activity in Educational Contexts.IAP Mc Caul, R.2016. Can we learn a second language like we learned our first? Online. Retrieved from: https://www.britishcouncil.org/voices-magazine/can-we-learn-second-language-we-learned-our-first Accessed on: 17 October 2016 Muoz, C.2012. Intensive Exposure Experiences in Second Language Learning. Multilingual Matters Myles, F Mitchell, R.2014. Second Language Learning Theories. Routledge Nakata, Y.2006. Motivation and Experience in Foreign Language Learning. Peter Lang Randall, M.2007. Memory, Psychology and Second Language Learning Language Teaching. John Benjamins Publishing The Five Principles of Effective Second Language Acquisition.2016. Online. Retrieved from: https://www.transparent.com/white-papers/second-language.html Accessed on: 17 October 2016

Oman Oiltanking Terminals & Co Llc Samples †MyAssignmenthelp.com

Question: Discuss about the Oman Oiltanking Terminals Co Llc. Answer: Introduction Operations management has two attributes i.e. operation and management. Operations are executed to accomplish the tasks in an appropriate manner while management is responsible for managing and directing all the tasks of the organization in such a way so that desired outcomes could be acquired. In this report, operations management of Oman Oiltanking Terminals Co. LLC (OTO) will be covered with the view to analyse their efficiency and position in the international marketplace. It is positioned at entrance of the Arabian Gulf. Oman is yet to open a world class port in Sohar which will describe the significance of new era for Sultanate. Apart from this, it primary activities are providing storage facilities to other companies in relation with petroleum products, gases and chemicals. Primary aim of the organization is to serve the Middle East region and from Gulf to other continents and regions (Slack, Brandon-Jones Johnston, 2013). Primary activities of an oiltanking company are to adopt advance and effective quality measures for improving the service effectiveness and quality as quality factor plays vital role in the success and growth of oiltanking industry. Apart from the quality measures, oiltanking companies also need to concentrate over its process designing, inventory management, etc. This helps the organization to promote its services in the target market which is essential with the objective of uplifting the position of the organization in the market as well as to accomplish desired goals and objectives in the market (Oiltanking Terminals Co. LLC, 2018). Operation management of OTC In operation management of Oman Oiltanking Terminals Co. LLC, various processes are included which focuses on management of activities, improvisation of service quality as well as to manage activities of the organization in appropriate manner so that the desired goals could be accomplished. In the process management procedure, organization analyses available resources of within the workplace and also focuses over adopting required measures so that the organizational performance could be uplifted along with developing a significant image in the target market. In this report, quality management operation of OTO will be discussed in relevance with process designing, quality and inventory management (Olhager, 2013). Quality management This factor plays crucial role in OTOs operations as it is a service based enterprise; hence, improving service quality is a necessity in terms of maintaining effective position in the market. With the help of providing high quality services to its target audience, OTO has been able to maximise returns and distributing attractive benefits to its stakeholders. Adopting advanced quality measures helps the organization to develop and maintain its significant image amongst its potential and target customers. Along with this, it also helps the company to upgrade its service quality so that the customer base could be increased and organization could be able to expand its operations in the target market (Glcan, et. al., 2013). In recent years, complexities in this industry is increasing rapidly and due to this, oiltanking companies have moved towards invention in order to make their separate identity from its competitors as well as to attain competitive advantage in the target market. Apart from the adaptation of unique measures, OTO focuses over improving customer care services. Customers are most important segment of a service-based enterprise, thus, adopting customer care measures has helped the organization to develop positive image amongst the target audience for company. Organization has adopted various safety measures which are necessary in terms of their operations (Waterman, 2014). Inventory Management This is a crucial operation for oiltanking industry which directly affects performance and position of the organization in the target market. Inventory management deals in managing raw material, finished goods, deliveries, sales and all other attributes which relates with the inventory. Generally, this process is executed by a manufacturing industry and as OTO is also one of those enterprises, thus, inventory management technique could be adopted by them. With regards to the management of raw materials, work in progress, etc., OTO uses sundry measures such as independent demand, dependent demand, just in time inventory, etc. (Gulcan, et. al., 2014). Effective management of inventory helps the organization to measure reorder point, asset tracking, service management, product identification, and inventory optimisation. All these situations have a huge impact over organizational performance. Optimum utilisation of inventory management technique has increased OTOs efficiency through which they are providing number of services such as storage of petroleum, chemical and gases, transfer from tank to tank, truck container loading, injection of activities, etc. (Gorla, Somers Wong, 2010). Process Design While executing process designing for an oiltanking company, it is necessary to consider all relevant factors which plays crucial role in performing the tasks of the organization. In this scenario, OTO is rendering various services, thus, it is required to consider characteristics of service and other relevant factors of service. This is necessary for designing of the process as well as to manage operations of the organization in an effective manner (Fan, 2012). Service characteristics are: Intangible in nature Instant Can be consumed and produced at the same time, etc. Apart from the characteristics of service, OTO also considers various dimensions of service and quality in process designing which helps them to enhance its performance in the marketplace. Primary objective of process designing is to produce effective services so that consumer satisfaction and related objectives could be acquired. OTOs process design has the potential to produce effective services through utilisation of available resources (Jingfeng, et. al., 2013). Apart from this, it has been observed that their process management techniques are effective enough to maintain consistency in managing service quality. Quality management is a vital aspect for service based enterprises, thus, it is necessary for them to conduct all the activities in such a manner so that organization could be able to uplift its performance along with the development of an effective image in the target market. Above discussed activities describe the significance of quality management and it also helps the organization in decision making process. Decision making process involves analysing relevant scenarios and reaching to a final call through utilising all available resources so that desired outcomes could be acquired (Jahanshani, et. al., 2014). Following measures could be adopted for uplifting organizational performance: Keeping employees in loop: It has been observed that sharing companys missions, vision with the employees makes attainment of organizational desired goals an easy task. Thus, while making plans for accomplishment of goals and objectives, it is necessary to involve the employees in decision making process and it should be ensured that the plans are developed as per employee efficiency. Technology upgradation: In oiltanking industry, technological factor plays vital role. Thus, it has been recommended to OTO to adopt technological advancements on regular basis. This will help the organization to meet up with the latest trends, customer needs and wants, etc. (Wilson, et. al., 2012). Strengths and Weaknesses of OTC Reviewing strengths and weaknesses helps the organization to analyse its efficiency in comparison with the external business environment. Strengths are positive points for an organization which describes its capabilities while weaknesses describe incapacities of organization. Both these factors are part of internal analysis and control over these measures could also be imposed. Strengths: Oman Oiltanking Terminals Co. LLC offers various services such as product storage, ISO container loading, circulation and blending of homogenizing, pipeline transfer, etc. Petroleum, chemical, gas, etc. products are handled by OTO. It has the largest capacity of 1,366,640 cbm across the country. Apart from this, OTO also offers unique pipeline connections such as ORPIC Refinery, OMC methanol plant and AOL Aromatics plant (Jahanshani, et. al., 2014). Weaknesses: Much dependent over domestic market for growth and expansion Due to limited market share, low revenues and profitability. In order to overcome from these weaknesses, organization is required to adopt effective measures along with sources for arranging funds. This is required for expansion of the organization in the international market (Wilson, et. al., 2012). Conclusion From the aforesaid information, it can be concluded that OTO is executing its operations in domestic market, thus, expansion is required. In this report, operation management of OTO has been discussed in respect of quality management operation. Along with this, efficiency of the organization has also been discussed in comparison with its limitations. Along with this, major products and services of the organization have also been discussed. Scope of improvement has also been discussed through which OTO could expand its operations to other parts of the globe which will lead to increase the revenues and market share in the international oiltanking industry. References Fan, Z., 2012. Inventory Information Collection and Management System of Gas Station [J].Computer Measurement Control,7, p.088. Gorla, N., Somers, T.M. and Wong, B., 2010. Organizational impact of system quality, information quality, and service quality.The Journal of Strategic Information Systems,19(3), pp.207-228. Gulcan, T.A., Esmer, S., Zorba, Y. and Sengoniil, G., 2013. Factors Affecting Operational Ef?ciency of Chemical Cargo Terminals: A Qualitative Approach.Marine Navigation and Safety of Sea Transportation: Maritime Transport Shipping, p.27. Glcan, T.A., Esmer, S., Zorba, Y. and ?engnl, G., 2014. Determinants of Operational Efficiency at Chemical Cargo Terminals.TransNav, International Journal on Marine Navigation and Safety od Sea Transportation,8(2). Jahanshani, A.A., Hajizadeh, G.M.A., Mirdhamadi, S.A., Nawaser, K. and Khaksar, S.M.S., 2014. Study the effects of customer service and product quality on customer satisfaction and loyalty. Jingfeng, Z., Guangping, S., Gangqiang, Z. and Jinling, L., 2013. Optimization of the flash gas treatment process for a high-H2S natural gas purification plant.Natural Gas Industry,33(7), pp.108-112. Kassim, N. and Asiah Abdullah, N., 2010. The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e-commerce settings: A cross cultural analysis.Asia Pacific Journal of Marketing and Logistics,22(3), pp.351-371. Oiltanking Terminals Co. LLC, 2018. Services. Accessed on 21st March 2018 from https://www.oiltanking.com/Oiltanking/en/services/terminals/oil_storage/middle_east/oiltanking_oman_sohar.php Olhager, J., 2013. Evolution of operations planning and control: from production to supply chains.International Journal of Production Research,51(23-24), pp.6836-6843. Slack, N., Brandon-Jones, A. and Johnston, R., 2013.Operations management. Pearson. Waterman, A.S., 2014.Service-learning: Applications from the research. Routledge. Wilson, A., Zeithaml, V.A., Bitner, M.J. and Gremler, D.D., 2012.Services marketing: Integrating customer focus across the firm. McGraw Hill.